Computer Support Specialist Certificate (Career)

Program website

Program Manager: James Hatch
Phone: 301.624.2769

Program Description

Prepares students for a career as a computer support specialist. Computer support specialists provide help and advice to people and organizations using computer software or equipment.

Program Learning Outcomes

  • Identify problem requirements that demonstrate understanding of user and technical needs.
  • Analyze alternative solutions.
  • Design problem solutions that solve the requirements.
  • Integrate hardware, software, and communications models.

Program Requirements

Departmental Requirements
CMIS 120PC Operating Systems3
CMIS 280Networking Fundamentals3
or CMIS 290 Cisco 1 Introduction to Networks
CMIS 200IT Support Services3
CMIS 121PC Repair & Diagnostics3
Select 6 credits from any CMIS courses6
Total Credits18

Transfer Note

For more information on careers and transfer, contact the Career and Academic Planning Services office at 301.846.2471 or visit Transfer Services.

Guided Pathway to Success (GPS)

Suggested schedules map your path to degree completion.

Students should meet with an advisor each semester to carefully select and sequence courses based on their specific academic goals and interests. Visit Jefferson Hall or call 301.846.2471 for advising.

Plan of Study Grid
Recommended First SemesterCredits
CMIS 120 PC Operating Systems 3
CMIS 121 PC Repair & Diagnostics 3
Elective - Any CMIS course 3
Recommended Second Semester
Select one of the following: 3
Networking Fundamentals  
Cisco 1 Introduction to Networks  
CMIS 200 IT Support Services 3
Elective - Any CMIS course 3
 Total Credits18

Part-time Students

Part-time students should complete courses in the order listed on the pathway. Please contact program manager for questions about part-time status.

Students who take fewer than 15 credits each semester or who require developmental English or Math coursework will need additional semesters to complete their degrees. Summer term and January session classes may help students to make faster progress.

Pathway Legend

Milestone - courses with the Milestone notation should be taken within the recommend credit range to stay on track for program completion.

Fall, Spring, Summer - courses with a Fall, Spring, or Summer notation indicate the course is offered in the specified semester only.